Corona virus update
Your initial deposit is non-refundable*, your balance of payment will be due 6 weeks before your arrival *If you need to cancel due to covid reasons, your deposit can be held against a future booking *We will offer an exchange of dates if you cancel up to 2 weeks before your holiday, giving you peace of mind in these difficult times if your cancellation can be proven to be covid 19 related! (or flight cancellation due to covid restrictions,with no possibility of an alternative ) *If there is a sudden government announcement of lock down, we will offer alternative dates right up until 24 hours before the date of travel.

Usual policy (pre and post covid) 
No refund or exchange is given if you need to cancel your holiday less than 6 weeks before the holiday date. We advise you to take out holiday insurance to cover cancellation. *Please remember that pre-covid, if you canceled at the last minute due to illness, breaking a leg etc. it was not the responsibility of the holiday company to offer a refund, it was up to you to claim on your insurance. Covid seems to have set a new president which is incredibly difficult for us, when our only income is our holiday business and we have rescue animals to feed. Last minute cancellations give us no opportunity to refill your dates and an exchange of dates is not a free option for us, it just means that we have no income at a future date. We ask for your understanding and that if you can possibly take out holiday insurance with covid cover we would appreciate it.

• Children – Extra beds or cots can be added as well as high chairs, stair gates and baby baths at no extra charge.
• There is a washing machine available for guests use.
• Free Wi-fi access available in all areas.
• There are no hidden extra charges such as security or breakage deposits.
• Spanish lessons to be advised – please enquire.