Legal and trust

Privacy Policy

This policy explains how Cortijo Los Lobos handles personal information when you use this website, send an enquiry, or make a direct booking.

Last Updated: June 20, 2026

This legal information is provided in English. If anything is unclear, please contact us directly before booking.

Who this policy applies to

This policy applies to guests, prospective guests, and website visitors who contact Cortijo Los Lobos through the website, by email, by phone, or through a direct booking process.

Cortijo Los Lobos is a rural holiday accommodation business in Villanueva del Trabuco, Malaga, Spain.

Information you may give us

Your name and contact details.
Your preferred dates, accommodation choice, number of guests, and booking preferences.
Details you choose to include in a contact form, booking enquiry, email, or message.
Payment and checkout information handled through the booking process or payment provider.

How we use this information

To answer enquiries and help you plan a stay.
To process booking requests and payment arrangements.
To send booking-related emails, arrival information, payment reminders, or cancellation updates.
To keep basic business records and protect the website from misuse.

Cookies and technical data

The website may use technical cookies needed for site functions, administration, and payment checkout. Admin authentication uses a signed session cookie. Stripe or other payment services may set their own cookies during hosted checkout.

If analytics are enabled, Google Tag Manager loads only after you accept analytics cookies. Analytics is used to understand page visits and broad interaction patterns. It does not send form field values, booking messages, names, email addresses, phone numbers, checkout IDs, or payment details to analytics.

Like most websites, the server may keep technical logs such as request times, browser details, IP addresses, and error information. These logs are used for security, maintenance, and troubleshooting.

Sharing information

We only share information where it is needed to run the booking, process payment, communicate with you, meet legal obligations, or protect the website.

Payment details may be handled by Stripe or another payment provider. Please check the payment provider's own privacy information when using hosted checkout.

Retention

We keep enquiry and booking information only for as long as it is reasonably needed for guest communication, booking administration, accounting, legal requirements, and business records.

If you want to ask about information we hold about you, contact us directly.

Your rights

If GDPR applies to your information, you may have rights to access, correct, delete, restrict, or object to certain uses of your personal data.

The easiest way to make a privacy request is to contact us directly and explain what you need.

Ask before you book if anything is important to your stay

If you are unsure about cancellations, accessibility requirements, booking terms, house rules, or data or privacy concerns, please contact us directly before you book.

Contact Cortijo Los Lobos

This information is provided for general guidance and may be updated from time to time. If you have any questions, please contact us directly.